General FAQs - Sparkner Appliances
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1. What products does Sparkner Appliances offer?
Sparkner Appliances offers a wide range of home and electrical appliances including Ceiling Fans, Pedestal Fans, Exhaust Fans, Room Heaters, Electric Kettles, Mixer Grinders, Choppers, and more.
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2. Where can I buy Sparkner products?
You can purchase Sparkner products through our official website and authorized online/offline retail partners across India.
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3. Are Sparkner products covered under warranty?
Yes, all Sparkner products come with a manufacturer's warranty. Warranty duration may vary depending on the product. Please check the product page or warranty card for details.
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4. How can I register a complaint or request service?
You can contact our customer support team through the Contact Us page or email us at our official support email with your invoice and product details.
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5. What should I do if I receive a damaged product?
If your product is damaged during delivery, please report it within 24 hours with clear images of the product and invoice for quick assistance.
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6. How long does delivery take?
Delivery usually takes 5-10 business days depending on your location and product availability.
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7. Can I cancel my order?
Orders can be cancelled before they are dispatched. Once shipped, cancellation may not be possible.
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8. Do you offer exchange or replacement?
Sparkner follows a strict no-exchange policy. Returns or refunds are processed only as per our Return & Refund Policy.
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9. Are the prices inclusive of GST?
Yes, all product prices listed on our website are inclusive of applicable GST.
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10. Is my online payment secure?
Yes. All transactions are secured with SSL encryption and processed through authorized payment gateways. We do not store your card details.
